NSW Department of Customer Service are an ambitious arm of Government, aiming to make interacting with Government as seamless as possible. Residents of NSW have been delighted by their improvements to major public services & the NSW Digital Twin is the most ambitious of the lot. Delivered by the Department of Spatial Services - this arm of DCS is tasked with building a digital fabric to bring together NSW's property data - private and public - so there is a single version of the truth.
Led by Bruce Thompson, Executive Director - NSW Spatial Services partnered with Giraffe to build a suite of tools that layer the digital twin and other state government assets - and provide an interactive online experience to tell the story of NSW built future.
The ambitious project coordinates data entry from INSW, Western City Smart City Program, ePlanning & DCS.
This wholistic view of NSW was not possible at the same cost or speed in any other platform.
“Giraffe turned a potentially hours long sketching session and day of back and forth with architects into a 30 minute review of concepts I created using the app.”
Project Analyst, Gulf Coast Housing